FAQ

We offer full body waxing, individual lash extensions, and customized facial treatments.

Sorry about that fam’!

We don’t have front desk staffing. If you have questions regarding our services, products, policies, and subscription plans please email us at hello@nwarstudiosinc.com PRIOR to booking.

Nope!

We do NOT allow guests, couples, groups, or children to visit the client’s appointment. Your reservation is specifically for you and not anyone else, please leave the extra bodies at home.

Unfortunately, we do NOT have a waitlist. We accept all reservation requests on a first-come, first-serve basis. Please check our booking portal frequently for updated availability.

All reservations are required to be held with a valid debit or credit card. If you don’t show for your scheduled appointment, we will charge the card on file for the cost (100%) of the services booked as per the studio policy. But don’t worry, there is NO charge to your card at the time of booking.

We pride ourselves on providing a livable wage to our employees and we can only do that if we collect payments for ALL services booked.

You are reserving our time to perform the requested service and we deserve to be compensated. All clients are expected to adhere to our policies when booking a reservation.

If this is a problem for you, then we kindly ask that you take your business elsewhere.

We ask that all clients respect both our time and our craft by observing our policies when booking.

Our scheduling system is completely self-serving, so please feel free to cancel or reschedule your reservation at ANY TIME via the website or from the ​NWÄR STUDIOS app, available on iOS and Android.

We’re sorry to hear about your family emergency and we hope everything is ok! Unfortunately, we do NOT allow same-day cancellations or rescheduling without 24-hour notice as per our studio policy. All studio policies will stand.

Please Note: Client voicemail messages, emails, and text messages do NOT constitute as canceling or rescheduling your appointment.

Please cancel or reschedule your reservation from the online booking portal or the ​NWÄR STUDIOS app. Available on iOS and Android.

Nope!

We do NOT accept walk-ins at any of our locations. For service, we require all clients to make an appointment online at www.nwarstudiosinc.com/book. NO EXCEPTIONS.

Send us an email, outlining your complaint to hello@nwarstudiosinc.com within two (2) days of service; we’ll do our best to rectify the issue.

Absolutely not!

Pre-purchasing your service is NOT required. Payment is due once services are rendered.

Of course, you can!

And we greatly appreciate your generosity. We accept tips in cash or on the card. However, we do NOT accept gratuity via third-party platforms such as Cash App or Venmo.

Nope, we do NOT offer refunds for any service performed.

If you are unhappy with your service let us know via email at hello@nwarstudiosinc.com.  We do our best to rectify the issue within two (2) days of service.

No, all Groupon packages must be used and redeemed by the same person.

Unused service vouchers cannot be shared, transferred, or exchanged for credit.

We do NOT offer extensions for expired Groupon vouchers.

The promotional value for all prepaid vouchers are valid for four (4) months after purchase. After expiration, the voucher is valid for the amount paid.

No, Groupon vouchers are reserved for first time clients only and are not available for repurchase, extensions, transfers or credits.

If you’re interested in returning to the studio for future service we recommend our SUBSCRIPTION plan(s) for regular maintenance. Check them out here!

Of course! Gift $15 in-studio credit to your friends and receive $15 OFF on your next reservation!

No Purchase Necessary. Find out more by booking your reservation online…